Privacy & Cookies
It is important to us that you understand and are happy with how we use your information. Please take time to read this policy in full.
What information do we collect from you?
If you complete our contact form, you will be asked to enter some personal details in order for us to fulfil your request. These fields include first name, last name, email address and telephone number.
We also collect information on what you view, click on and access in and through our marketing emails, text messages and website. For websites, this information may also include where you came to our website from, and where you went when you left it. We also track how often you visit and use our website.
When do we collect information?
We collect information from you when you fill out a form on our website and interact with our marketing email, text messages and website.
How do we use your information?
We may use the information we collect from you in the following ways:
- To personalise user experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To administer a contest, promotion, survey or other site feature.
- To send periodic emails regarding your order or other products and services.
- To contact you directly regarding products or services we believe are of interest to you based on your engagement with our website and/or emails.
How do we protect your information?
We use a secure server. All supplied information is transmitted via Secure Socket Layer (SSL) technology and then encrypted, only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.
How long do we store your information?
We keep your information for as long as necessary for the purpose it was given. You can opt-out at any time via the unsubscribe link present in every marketing email we send or by contacting us directly.
Yes – cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personal information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
If you want to understand your information rights in full, please check out the website for the Office of the Information Commissioner at https://ico.org.uk/
The Information Commissioner regulates most UK data and information laws, including the Data Protection Act 1998, and make a wealth of user-friendly information available on their website.